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Covering all of Southwest Michigan

Student and Senior Citizen Discounts Available


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Private Property Impound

If you believe that your car has been towed, please check the Michigan Auto Lost & Found website. This can be found at:

In the unfortunate event that your vehicle has been impounded from a private property location, such as an apartment complex, the following is a general guideline of the necessary paperwork you will need in order to claim your vehicle. Please note that this is required by State Law and we are unable to deviate from these requirements.

To release a vehicle you will need to do the following:

  • Come to 6230 Lovers Lane, Portage.
  • Provide a valid drivers license and/or government issued photo identification card (passport, military ID, state issued ID card).
  • Provide proof of vehicle ownership (vehicle title, registration or bill of sale). If you are not the registered owner, the owner must fax a copy of his or her drivers license with a statement authorizing you to redeem the car to 269-327-4391.
  • Go to 1717 East Michigan, Kalamazoo to pick up your vehicle.

All fees are to be paid in cash with exact change. We are unable to make change. All fees are in compliance with city and state law.


All transactions and phone calls are video and audio taped. Threatening conduct will result in prosecution.